Rethinking Performance Management
- Jayan Varghese
- May 6, 2024
- 2 min read

Traditional performance reviews are outdated. They are clunky, awkward, and usually happen long after the moment has passed. By the time feedback is shared, it is already too late to fix anything meaningful.
But it does not have to be this way. Performance management is evolving. And for small and medium-sized businesses, the opportunity to do it better - and smarter - is right now.
Feedback in real time (not once a year)
Forget waiting 12 months to hear, “You should have done this differently.” Real-time feedback gives employees what they actually need - clear, constructive input in the moment.
It helps people course-correct early and stay on track
It eliminates surprises at review time
It turns performance management into a conversation—not a confrontation
If your feedback only happens once a year, you are managing history, not performance.
Focus on outcomes (not timesheets)
People are not hired to fill seats. They are hired to deliver outcomes.
Modern performance management is about measuring results - what was delivered, what was improved, and how it supported the bigger business goals.
It creates purpose by connecting work to impact
It gives managers and staff clearer benchmarks for success
It encourages ownership and accountability
No one wants to be measured by how many hours they sat at their desk. Measure what matters.
Peer Feedback (your untapped advantage)
Colleagues see what managers miss. When you bring peer feedback into the mix, you create a culture of collaboration, accountability, and shared recognition.
It captures a more complete view of performance
It builds trust and respect across teams
It gives credit where it is actually due
When people know they are seen and valued by their peers, they show up differently.
Development is not a once-a-year exercise
Want people to stay, grow, and perform? Start investing in their development every day.
Offer on-the-job learning and micro-skills training
Give people access to tools and courses that match their roles and goals
Build in mentorship and coaching - not just training sessions
People stay where they grow. And growth does not happen in annual cycles.
Wellbeing = Performance
If you are ignoring wellbeing, you are also ignoring performance.
Check in on how people are coping—not just what they are producing
Support flexible work arrangements
Normalise conversations about mental health and workload
This is not about being soft. It is about being smart. Healthy people perform better, stay longer, and lift others with them.
Tech makes it easier (yes, really)
There are smarter ways to manage performance than spreadsheets and memory.
Use systems to track goals, log feedback, and review progress
Give managers tools to see how their teams are really tracking
Automate the admin so the focus stays on people - not paperwork
Performance tools do not replace conversations. They support them.
Progress, not paperwork
Performance management should not feel like a process. It should feel like progress. At HRxP, we help businesses implement performance frameworks that are human, helpful, and aligned with real business outcomes.
We are not here just to make you compliant. We are here to make you effective.
Ready to ditch the annual drama? Let us build a performance approach that works all year round.
HRxP. People First. Progress Always.
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